Hi, I'm Emma, the Registered Manager, and this is Julie, the Care Manager. Together, we're responsible for managing The Elms. We aim to provide outstanding care that is truly tailored to our residents and we're really proud of the team of staff that deliver this day-in, day-out.
Of course, we are always looking to improve things for both our residents and staff and the news items below provide a flavour of what we’ve been up to lately. If you’re interested in learning more about The Elms, please do give us a call anytime.
The Elms has commenced a new initiative to help improve the quality of life for its residents. Commencing June, existingresidents will be able to select their own front door! These colourful decals look exactly like thereal front door you might havefor your own home. OwnerKaren Kay, who has led the ...read more >>
Following an unannounced inspection in February, we are delighted to have been rated 'Good' overall by the Care Quality Commission including 'Good' for all five key lines of enquiry - safe, effective, caring, responsive and well-led. Emma Bond, Registered Manager commented, "We've made a lot of chan ...read more >>
The Elms is partnering with local provider Hudson Training who has recently launched a new e-Learning platform. Staff will be able to select from up to 26 specific courses which will give them the skills and knowledge to perform better in their role. e-Learning gives staff greater flexibility in bei ...read more >>
The Elms strives to continuously improve its service to ensure residents continue to enjoy as fulfilling a life as possible. As a result we are always pleased to get feedback. This November, the caring staff team have clearly done a stellar job because we are so pleased to have achieved a whopping 9 ...read more >>
The Elms is proud to welcome on board its first apprentice as part of a program with Paragon Skills, one of the UK's leading training providers. Paragon provides training and qualifications for 14-24 year olds into apprenticeships and work placements. Emma Bond, Registered Manager at The Elms commen ...read more >>
We're delighted to now provide the general public with an online presentation of The Elms which fits more closely with what we have become. Since our change of ownership 18 months ago, we have been busy behind the scenes improving all aspects of our care service. Our new website showcases these impr ...read more >>
The Elms was originally awarded the Gold Standards Framework for end-of-life care in 2014. This has helped transform the culture of end of life care for residents, for families and staff. The Elms works hard to involve residents and families in all decision-making and we believe it is far better to ...read more >>
Today The Elms hosted its inaugural monthly resident’s forum. This enables our residents to tell us what food they like to eat, what activities they enjoy and even what colour of paint they’d like in the dining room! We believe passionately in providing exceptional care and this is a major step ...read more >>
The Elms is delighted to have Malcolm join as the head chef. He brings vast experience from both the hospitality and care sectors and is particularly passionate about healthy food sourced sustainably. Malcolm commented, "Mealtimes are really important for the residents and my job is to make sure I p ...read more >>
Following a full review, the management team at The Elms has selected the CareDocs system for its electronic care planning solution. Emma Bond, manager, said: "CareDocs helps bring The Elms into the 21st century. The system will help the care team devote more time to our residents and less time o ...read more >>
The Elms is delighted to announce the appointment of a new Registered Manager and a new Care Manager. Emma Bond who has been with the home for 14 years, most recently as Care Manager, has been selected amongst a pool of internal and external candidates as The Elms Registered Manager. Emma holds a ...read more >>