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News & Views

Hi, I’m Theresa, the Registered Manager, and I’m responsible for managing The Elms.  We aim to provide outstanding care that is truly tailored to our residents and we're really proud of the team of staff that deliver this day-in, day-out.  

Of course, we are always looking to improve things for both our residents and staff and the news items below provide a flavour of what we’ve been up to lately.  If you’re interested in learning more about The Elms, please do give us a call anytime.

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The Elms Upgrades its Phone System 20th Feb 2017

The Elms has invested in a new digital switched telephone system from BT. This will improve communications all round with external stakeholders including local health practitioners and residents families. Internal communications amongst staff are key to our coordination and this system will help fac ...

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The Elms Improves its Medicine Management Process 30th Nov 2016

Consistent with the home's strategy of continuous improvement, The Elms has done away with a central meds trolley and now has meds for each resident in locked cabinets in their rooms. Natalie Adams, Quality Consultant for The Elms, said: "The use of medication trolleys may be more appropriate for ...

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The Elms Expands to 19 Rooms 4th Oct 2016

The Elms has added three new rooms and can now accommodate 19 residents. All the rooms are en-suite and have been decorated to a very high standard. Andrew Pickup, managing director of Trillium Care, commented: "The additional rooms will enable us to continue to invest and improve our ability to ...

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Food Hygiene? Five Stars! 14th Sep 2016

The Elms is pleased to have been awarded five stars from the local food hygiene inspector. The quality of food offer is an important part of any well-run care home. This is the start of their journey - watch this space! ...

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Refurbishment programme commences 1st Jun 2016

The Elms has today completed its first room refurbishment and they are very pleased with the new look and feel. Lighter wall colours and improved lighting create a warmer, more comfortable environment. Use of Altro flooring increases both safety and hygiene. They look forward to the gradual rollout ...

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The Elms has a new owner! 29th Apr 2016

The Elms Residential Home was acquired by Trillium Care Ltd. Andrew Pickup, Managing Director of Trillium said, "We are delighted to have acquired The Elms because it has a strong staff team and an excellent reputation. We have plans to modernise certain aspects of the home whilst ensuring the quali ...

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